
Monica Garcia is a health and wellbeing consultant, working in the Life & Health Insurance industry. She offers expert advice on the introduction of evidence based health initiatives to improve customers’ wellness and satisfaction. Monica is passionate about outcome focused rehabilitation initiatives. She brings in a combination of clinical, vocational, and insurance experience to promote best practice. Monica also supports industry initiatives to encourage access to insurance.
At Swiss Re, Monica led pioneering award winning research, evaluating the role of psychosocial factors in return to work at claims and underwriting level. She’s been invited to share her expertise and research at international conferences in the UK and overseas. She also developed many claims management initiatives, including: training, portfolio management, and the design and implementation of large scale return to work rehabilitation programmes for the Income Protection market.