2024 Winners and Highly Commended

Outstanding Intermediary Support Team

Bupa UKI

Outstanding Marketing Team

AIG Life

Outstanding Claims Management Team

Highly commended: Scottish Widows

Winner: Zurich

Outstanding Underwriting Team


Outstanding Business Development Team


Outstanding Case Study Success


Customer Service: ‘Above and Beyond'

Highly commended: HSBC Life

Winner: Bupa UK

Outstanding Use of Technology

Cirencester Friendly

Outstanding Added-Value Customer Service (Third Party)


Outstanding New Partnership

Highly commended: Scottish Widows

Winner: Bupa UKI

Best Mental Health Support Service


Best Health and Wellness Offering

The Exeter

Outstanding Protection and Health Leader

Rose St Louis, Scottish Widows

Intermediary Support Champion

Holly Broad, AIG Life

Customer Care Champion

Highly commended: Rachel Green, Zurich

Winner: Michelle West-Wiggins, Cirencester Friendly Society

Young Insurance Person of the Year

Gabrielle Best, Cirencester Friendly

Liam Driscoll, AIG Life