Wednesday 21st June 2023

Montcalm Marble Arch, London

Moving with the Times

Claims and Underwriting Forum 2023

Moving with the Times

Wednesday 21st June 2023
Montcalm Marble Arch, London

Insurance rests of two function pillars - underwriting and claims. There is huge investment in the underwriting process to ensure the swift onboarding of customers, but a primary concern for advisors is whether this is the case within claims.

Many industries continue to develop their processes and practices through innovation, adapting to the modern workforce and implementation of technology. But what about health insurance and protection? Claims continue to be a majorly manual process - when compared to other sectors like car or home, which can produce pay-outs to customers with hours, that deliver leaps and bounds ahead.

We're not talking about a need for change. What must improve to ensure that this industry pivots on the general belief of "never paying to customers"? Can policies be reviewed and updated to reflect a modern Britain, from new diagnosis and treatment methods to measure health outcomes to understanding the needs and expectations of the customer. Are providers updating process and being held accountable to meet the core outcomes of the Consumer Duty?

The Claims and Underwriting Forum is taking place on the 21st of June 2023 at the Montcalm Marble Arch in London, for advisors, intermediaries and insurers that are looking expand their knowledge and get the answers to the key challenges surrounding underwriting and claims. From this event, after listening to a variety of sessions, presentations, and panels, you’ll be able to walk away with valuable knowledge and shared experience to support you in your roles.

Claims and Underwriting Forum 2023 Testimonials

CPD Accredited

Who should attend?

This event is aimed at senior decision-makers and thought leaders from the claims and underwriting space. The following professionals qualify for a complimentary place:

Claims Assessors and Managers
Employee Benefit/Rewards
Independent Financial Advisers (IFA)
Insurance brokers that write protection and health insurance business
Mortgage Advisers
Proposition Specialists

Please note our 2023 event will have a strict vetting procedure in place due to venue capacity.


    For sponsorship queries contact:
    Rachel Calvert
    +44 (0)7710 737414
    For programme queries contact:
    Hayley Nicholson
    Event Content Manager
    +44 (0)20 7484 9779
    For event registration queries:
    Elena Simmons
    Head of Events and Brand Marketing
    +44 (0)20 7484 9972
    For logistic queries contact:
    Katie Anderson
    Event Co-ordinator
    +44 (0)20 7484 9749